At She’s Collection, customer satisfaction is important to us. We want your shopping experience to be simple, secure, and stress-free.

7-Day Return Policy

If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order.

To qualify for a return:

• The product must be unused, unopened, and in its original condition.

• The return request must be made within 7 days of delivery.

• The original packaging should be kept intact.

Once we receive and inspect the returned product, the amount will be refunded to your original payment method after deducting the applicable shipping charges.

Damaged or Broken Products

If you receive a damaged or broken product, please contact us within 3 days of delivery.

We will provide a free replacement at no additional cost.

Please note that damaged products are eligible for replacement only and not for a refund.

How to Request a Return or Replacement

Please contact our customer support team with the following details:

• Order Number

• Photo or video of the product, if damaged

• Reason for return, where applicable

Email: info@shescollection.pk
Call / WhatsApp: +92 323 606 6292
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Important Information

• • Used, opened, altered, or damaged-after-use products cannot be returned.

  • Customized or personalized items are not eligible for return unless they are damaged during delivery.

  • Refunds are normally processed within 3–5 business days after the returned product has been received and approved.

Thank you for shopping with She’s Collection. We appreciate your trust and are always here to assist you.